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Stylish, Robust & Energy Efficient Alpha Awnings

Danielle Crosby - Tuesday, April 24, 2018

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The Australian lifestyle is synonymous with modernity, outdoor leisure, and quality time with loved ones and friends. Alpha Awnings from Dollar Curtains & Blinds are designed and manufactured in Australia specifically to cater to our unique lifestyle, the range is a perfect blend of design, style and functionality well suited to all exteriors. Our extensive range is suitable across alfresco areas, pergolas, verandahs as well as windows.

When it comes to outdoors, the Aussie sun can be quite harsh at times, with temperatures reaching well into the 40s. Not only do Alpha Awnings offer great protection from UV rays, but they are also designed to withstand high winds, a particular benefit in coastal areas. Our Alpha Awnings range is specially engineered and independently tested, they sustain well in excess of the 40 to 50km per hour standard on the Beaufort Wind Scale.

The side retention system is worth a special mention. It is an inspired way of adding an extra room to your home. The fabric is tensioned utilizing a floating channel preventing fabric blowouts or light gaps. With the fabric secured between the left and right channels, this system is ideal for enclosing courtyards, patios or balconies.

Our Alpha Awnings range features 5 matching styles, including Cable Guide, Straight Drop, Side Retention System, Pivot Arm and Deep Channel. With a variety of styles, you can personalize the perfect awning to suit your external shading requirements.

Our strong suite has always been local manufacturing, according to the highest-made Australian standards. All are awnings are manufactured here in Victoria by DCB ensuring factory direct prices, no hidden costs, and best of all, generations coming back for the same great stuff! And don’t worry about the warranty either, we’ve got you covered for 3 years! Click here to locate the nearest showroom or call 03 9237 1200 to speak to an expert for more.

 

2014 Winner Excellence in Customer Service from the Australian Business Quality Awards

Danielle Crosby - Wednesday, May 20, 2015

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Strong focus on customer satisfaction leads Dollar Curtains & Blinds to win the Gold Award

Dollar Curtains & Blinds, Australia’s leading window furnishing specialists, achieved the esteemed Australian Business Quality Award for successfully adhering to its high service standards and going beyond customers’ needs.

Now in its 7th year, the Australian Business Quality Awards acknowledges enterprises that exhibit outstanding service levels as assessed by their customers. The organisation measures businesses against a range of internationally-recognised principles of best practice in customer service.

“We are truly proud of this accomplishment which clearly demonstrates our commitment to please our customers by providing the highest level of quality and service in the window furnishings market'. In our business, we walk the talk as we deliver on our promise and more,” shared Danielle Crosby, Marketing Manager at Dollar Curtains & Blinds.

Established in 1967 as a family business in Melbourne’s eastern suburbs, Dollar Curtains & Blinds has been pushing the boundaries of quality and innovation in Australian manufactured window treatments for over 48 years.

The company has evolved since those early days, all the while retaining a strong family ethos. Dollar Curtains & Blinds now operates two fully functional manufacturing facilities, 35 stores servicing the entire Melbourne market, and a successful franchise business which are also all locally owned and operated.

The reasons behind the business’ longevity and market strength are diverse, but one element that unites them is an ongoing commitment to offer more to our customers – More.

Recounting an experience with Dollar Curtains & Blinds one of its customers related, The outcome has far exceeded my expectations. They were so helpful and patient with me, as I really didn’t know what I wanted (needed). The product and construction of the blinds and the installation is perfect. I think it is important that when you receive such excellent customer service and products that it gets noticed. I will be recommending them to all my family and friends”

Equally satisfied with Dollar Curtains & Blinds another customer said, “We were very happy with the customer service from Dollar Curtains. The staff at the Niddrie branch were very friendly and most helpful. Helen who measured up was very professional and guiding us through what would be suitable. John who was very organised installing provided excellent service as well”

The Australian Business Quality Awards aim to raise the bar in customer service by encouraging businesses to be the best at what they do and rewarding those who excel in their respective fields. Open to any enterprise, regardless of its size and the nature of its business, the awards evaluate how effective an enterprise is in performing against its own and best practice customer service standards.

According to the organisation, “Customers always look for the best service, which positively impacts the business in various facets, from recall to word of mouth and repeat business that all affect the bottom line. The awards not only give the business the recognition it deserves but also identifies aspects that surpass customer expectations and those that have room for improvement.”

Providing a good indication of which businesses have strong customer satisfaction ratings, the Australian Business Quality Awards bestows the Bronze Award to enterprises that garner a score of 70% to 80%, the Silver Award for an 80% to 90% score, and the prestigious Gold Award for a score of 90% or higher.

 

Celebrate Australian Made

Danielle Crosby - Friday, January 24, 2014

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On this Australia Day celebrate Australian Made!

Why buy Australian Made? Its good for you, its good for business and its good for Australia. Selecting the right window coverings is a big investment, products which are manufactured locally offer you a higher standard of quality, variety and service.

At Dollar Curtains & Blinds our Curtains, Blinds & Awnings are manufactured in Melbourne by a family owned Australian company AND we have been manufacturing here since 1967. We focus on supporting our community with over 150 highly skilled employees making your window furnishings at two large manufacturing sites in Kilsyth.

We also provide you with a range of Australian Made fabrics which include fabrics from our exclusive Australian brand, DCB Designs. Australian Made DCB Designs Curtain fabrics include Anglesea, Bonnie, Calum, Clyde, Dale & Rose. Ask for these fabrics during your free measure and quote or in store.


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