News

COVID-19 UPDATE - WE’RE OPEN

Reethu Nookala - Monday, April 20, 2020

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We wanted to touch base to reassure our customers that we remain open for business. Our stores are open, we're manufacturing our range of curtains, blinds, shutters and awnings, and most importantly we're here to help our customers in any way we can.

During this difficult time related to Coronavirus (COVID-19), the health and safety of our customers and team are our top priority. We remain operational and open for business, while ensuring we are adhering to government protocols and the specific needs of our customers.
 
We have implemented significantly enhanced measures that focus on the health and safety of our customers and employees. We are actively assessing and making operating decisions based on real-time information and guidance from government and health authorities.
 

AUSTRALIAN MADE

All of our operations are continuing, including our production facilities which remain open and on time and our team is going above-and-beyond to keep the spaces clean and sanitary. Furthermore, we have had no impact to our lead times and production capacity, so you can be assured that we can produce our range of high-quality products as normal.
 

FREE MEASURE + QUOTE

Although our stores remain open for you to visit, we can also arrange your window coverings without you needing to leave the comfort of your home.
We can come to you with our in-home consultation service. This measure + quote service is still continuing to operate, and we have implemented increased health and safety procedures to keep our customers and team safe during all in-home appointments. Click here to book your free measure + quote.
 

E-CONSULTATIONS

Alternatively, if you’d prefer to order your window coverings without us coming to your home then our interior consultants can assist you remotely with an e-consultation through phone, email or video. Our stores are here to help you every step of the way. We can provide you with a measure guide so you can measure yourself, or we can provide quotes off your house plans.
 
Simply call or email your local store for our measure guide. If you already have your house plans or window measurements on hand, then call or email us and we can arrange your e-consultation and provide you with expert advice and a free quote. To assist with your consultation, we can email or deliver our product brochures and arrange for samples to be delivered to your home to select from. Click here for your local store to arrange your e-consultation.
 
Are you building a new home? Then we can arrange a free quote off your house plans. Simply email your house plans to your local store and we can provide you with expert advice and a free quote.
 

GET INSPIRED

We've been renovating windows for over 50 years. Find all the inspiration you need in our living magazine. Click here
to view on our website or contact your local store for your free copy.
 

THANK YOU

We thank our customers for all their support during these difficult times. Our customers support will help us continue to manufacture our Australian Made products and continue our family owned business which has now been running for over 50 years.
 
We would like to extend our thoughts to those personally affected by COVID-19 and show our appreciation and thanks to our country’s phenomenal medical practitioners and health care professionals.
 
If you have any further questions, please feel free to contact your local store. Alternatively, you can call or email our customer service team on 03 9237 1200 or customerservice@dollarcurtains.com.au.
From our family to yours, stay safe, and we thank you for all of your continued support.
 

BOOK TODAY

To book your free in-home or video call consultation, and quote, Click here to contact your local store or complete the below form and our local team will be in touch.

 

 

 


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To contact our head office please contact us on: 03 9237 1200